AI by industry · Orthodontists
Orthodontic appointment scheduling with AI
Orthodontic schedules are crowded with short, recurring visits that families fit around school. AI can offer consult times, book adjustments in the right intervals, hold repair slots for broken brackets and remind parents in the way they prefer. Staff confirm anything unusual, and the doctor’s templates stay the rule.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your orthodontic practice to hand to AI first, what we would build, and roughly how long it takes.
Around school and work
Late afternoons fill first. Offering earlier or later options, and suggesting the next visit before the family leaves, reduces the scramble.
Offer the next visit before the family leaves the chair. It is the simplest rule, and AI can prompt staff when it was skipped.
Visit lengths and intervals
A bonding appointment, an adjustment and a debond take different time. The doctor decides the intervals, and booking should follow them.
A few slots held each day for repairs prevent a broken bracket from derailing the schedule.
Reminders for two people
Often the patient is a teen and the person who decides is a parent. Send reminders to the parent, and let the patient confirm too.
Picture this
Examples of what it can look like. Illustrations, not clients.
A mother books the next adjustment while checking out. The system confirms and sends a text to both her and her son the day before.
On Monday morning, three repair slots are held. The system offers them to patients who reported loose brackets over the weekend.
Two siblings are in treatment at once. The system offers back-to-back times so one trip covers both.
The rules that apply, in their own words
“A covered entity or business associate may not use or disclose protected health information, except as permitted or required by this subpart”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- 45 CFR § 164.502 (HIPAA Privacy Rule): When patient information may be used or shared, including by vendors.
- NIST AI Risk Management Framework: The U.S. standards body’s framework for using AI responsibly.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your orthodontic practice to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can families book online?
Yes for consults, if you allow it. Many practices keep treatment visits staff-controlled.
What about siblings?
The system can try to book siblings back to back, if your schedule allows.
What about last-minute cancellations?
The system can offer the slot to patients who asked for earlier times, and staff confirm. Patients mid-treatment should be offered a new time right away.
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