AI by industry · Chiropractors
Online booking for chiropractors using AI
Good booking for a chiropractor handles different visit types, fits new patient exams into longer slots, and fills the gaps left by cancellations. AI can offer the right slot to the right person, send reminders, and offer a freed time to a waiting list. The schedule rules are yours.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your chiropractic practice to hand to AI first, what we would build, and roughly how long it takes.
Not every visit is the same length
A first exam and a return adjustment take very different amounts of time. Booking that ignores this leaves the schedule jammed or full of holes.
The booking tool should know which visit it is offering, and with which provider.
Fill the gap fast
When someone cancels the same morning, a short message to a waiting list can fill the time before it goes to waste.
Reminders should let people confirm or reschedule with one tap, so a conflict becomes a new booking instead of a no-show.
Fewer no-shows
A reminder the day before, and again the morning of, with a one-tap way to confirm or move the visit, does more than a policy on the front desk wall.
Patients who cancel often can be offered a standing slot that suits their week, so they stop having to rebook each time.
Picture this
Examples of what it can look like. Illustrations, not clients.
A person books online at night. Because it is their first visit, they are offered only the longer exam slots.
A 10:15 cancellation triggers a message to three people who asked for earlier times. One takes it.
A care plan patient gets all their remaining visits offered at once, so they pick the days that suit them.
The rules that apply, in their own words
“A covered entity or business associate may not use or disclose protected health information, except as permitted or required by this subpart”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- 45 CFR § 164.502 (HIPAA Privacy Rule): When patient information may be used or shared, including by vendors.
- NIST AI Risk Management Framework: The U.S. standards body’s framework for using AI responsibly.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your chiropractic practice to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can it work with my current scheduling software?
Often yes, but it depends on what you use. We would check that on the first call.
Will it double book?
It should read the live schedule and follow your rules. We test that before it goes live.
Can patients book their whole care plan at once?
Yes, if you want them to. You choose how many visits can be held at one time.
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What Westward builds for this
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