AI by industry · Therapy practices
Cut therapy practice admin with AI
Therapists can use AI to cut admin by sending intake paperwork by secure link, reminding clients about balances in a kind tone, and keeping a simple log of inquiries and callbacks. Session notes and anything clinical need great care. Check your board’s guidance and privacy rules before using AI near them.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your therapy practice to hand to AI first, what we would build, and roughly how long it takes.
The end-of-day pile
Many therapists spend evenings on messages, billing and paperwork. Automating the routine pieces, such as forms and reminders, gives that time back.
Clinical notes are a separate question
Tools that listen to or summarize sessions raise real confidentiality and consent issues. Some practices choose not to use them at all. If you consider one, get client consent, understand where data goes, and keep final responsibility for the record.
For group practices
If you run a group practice, shared inquiry handling, credential tracking and renewal reminders are good places to start. Each clinician sees only their own caseload.
Keep clinical material in your secure records system, away from general AI tools.
Picture this
Examples of what it can look like. Illustrations, not clients.
New clients get intake forms and consent documents by a secure link before the first session.
A balance reminder goes out in your own gentle words, and you see who has not replied.
At the end of the day, a list shows which inquiries need a reply and which sessions need a note from you.
The rules that apply, in their own words
“A covered entity or business associate may not use or disclose protected health information, except as permitted or required by this subpart”
“intended for voluntary use and to improve the ability to incorporate trustworthiness considerations into the design, development, use, and evaluation of AI products, services, and systems.”
Sources
- NIST AI Risk Management Framework: The U.S. standards body’s framework for using AI responsibly.
- 45 CFR § 164.502 (HIPAA Privacy Rule): When patient information may be used or shared, including by vendors.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your therapy practice to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can AI handle my billing?
It can remind and organize. A person should still handle claims and sensitive account conversations.
Is it okay to put client names into an AI tool?
Not casually. Use only tools set up with confidentiality in mind, and ask how they handle data.
What should I avoid?
Avoid pasting session content into any general AI tool. Keep clinical material in your secure records system.
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