AI by industry · Property management companies
Showing and maintenance scheduling for property managers
Scheduling in property management means getting the right person, the right unit and the right time to line up: prospects at vacant units, vendors at occupied ones, inspectors with proper notice. AI can offer times, confirm with the tenant or prospect, tell the vendor and remind everyone, with your rules built in.
Talk through your property management company with the person who builds it
A free 30-minute call. You leave knowing which part of your property management company to hand to AI first, what we would build, and roughly how long it takes.
Occupied units are the tricky ones
Entering a tenant’s home usually requires notice, and the rules vary by state and city. A system that knows your required notice period, and refuses to schedule inside it, prevents mistakes.
Vendors and windows
A plumber who says “sometime Thursday” leaves the tenant waiting all day. The system can ask for a narrower window, tell the tenant, and message them when the tech is on the way.
It can also group repairs in the same building to save trips.
Showings without the back and forth
Prospects pick from open times. Self-guided or accompanied, the confirmation and the directions go out automatically, and the system follows up after to ask if they want to apply.
Picture this
Examples of what it can look like. Illustrations, not clients.
A tenant requests a heater repair. The system offers her two morning windows, books the vendor for the one she picks and sends a reminder.
You need to inspect six units in one building. The system proposes a schedule with proper notice to each tenant, and you approve the batch.
A prospect does not show up for a showing. The system asks if they want to reschedule.
The rules that apply, in their own words
“To make, print, or publish, or cause to be made, printed, or published any notice, statement, or advertisement, with respect to the sale or rental of a dwelling that indicates any preference, limitation, or discrimination based on race, color, religion, sex, handicap, familial status, or national origin”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- HUD: Fair Housing Act overview: Who is protected and what the Act covers in sales, rentals and ads.
- 42 U.S.C. § 3604 (Fair Housing Act): The text of the rule on discriminatory housing ads and statements.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your property management company with the person who builds it
A free 30-minute call. You leave knowing which part of your property management company to hand to AI first, what we would build, and roughly how long it takes.
Questions
Does it know my state’s entry notice rules?
You set the notice rules, and it applies them. Check them with an attorney who knows your area.
What about key access?
That depends on your setup. It can include lockbox codes or smart lock instructions, if you choose to share them that way.
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