AI by industry · Optometrists

A patient dashboard for optometry practices

An optometry dashboard shows who is overdue for an exam, which lab orders are late, how many new inquiries came in, and which reviews need a reply. It reads from your existing systems, so nobody types things twice. Westward builds these to fit how your practice runs.

Talk through your practice with the person who builds it

A free 30-minute call. You leave knowing which part of your optometry practice to hand to AI first, what we would build, and roughly how long it takes.

Recall at a glance

Seeing how many patients are due this month and how many have booked tells you at once whether the schedule will be full.

Owners with more than one location can compare how each one handles recall and orders, and see which needs help.

Orders and inquiries in one place

Late orders and unanswered messages are easy to lose across a busy day. One page makes them hard to miss.

Access is set by role, since it holds patient information.

Picture this

Examples of what it can look like. Illustrations, not clients.

On Monday you see how many patients are due this month and how many have booked, and send a nudge to the rest.

An optician sees every order waiting more than a week.

The owner sees which type of inquiry arrives most often and adjusts the website.

The rules that apply, in their own words

“A covered entity or business associate may not use or disclose protected health information, except as permitted or required by this subpart”

HIPAA Privacy Rule, 45 CFR § 164.502(a). Any AI tool that touches patient details needs a business associate agreement and only the access it needs.

“intended for voluntary use and to improve the ability to incorporate trustworthiness considerations into the design, development, use, and evaluation of AI products, services, and systems.”

NIST, AI Risk Management Framework. A good build keeps a person in charge of anything that matters and records what the AI did.

Sources

Talk through your practice with the person who builds it

A free 30-minute call. You leave knowing which part of your optometry practice to hand to AI first, what we would build, and roughly how long it takes.

Questions

Is it hard to set up?

We do the setup. A first version takes about a month.

What does it cost?

A fixed price in writing, with no hourly billing.

Can it show sales?

It can show what your systems record. We would decide together what matters most.

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