AI receptionist for hair salons
An AI receptionist for a hair salon answers calls and texts when everyone is with a client, tells callers about services and hours, checks the book for real openings and schedules the appointment. It leaves the stylist a short note about what the client wants. Westward builds one around your stylists, your services and your booking rules.
Talk through your salon with the person who builds it
A free 30-minute call. You leave knowing which part of your hair salon to hand to AI first, what we would build, and roughly how long it takes.
The calls you never hear
A salon floor is loud, and phones go unanswered for hours. The callers are often new clients with a clear need, such as a color correction or a wedding date. They rarely call twice.
What it needs to know
Which stylist does what. How long a cut, a single-process color or a full highlight takes. Which services need a consultation first. Who has openings and when.
With that, it can book the right stylist for the right amount of time, instead of putting a long color appointment in a short gap.
When it hands off
Color corrections, hair damage concerns and anything out of the ordinary go to a person. It can say a stylist will call back and pass along what the caller said.
Picture this
Examples of what it can look like. Illustrations, not clients.
A caller wants to go from dark to blonde. The assistant explains that it takes a consultation first, books one with your color specialist and asks for a photo of her current hair.
A regular texts to move her cut from Thursday to Friday. The assistant checks her stylist’s schedule and does it.
A walk-in question comes in at 7 pm: are you open tomorrow? The assistant answers with your real hours and tomorrow’s openings.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your salon with the person who builds it
A free 30-minute call. You leave knowing which part of your hair salon to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can it handle different stylists’ schedules?
Yes, if each stylist’s availability and services are set up. That setup is the main work.
What about booth renters?
It can treat each renter’s book separately, with their own rules and rates.
More jobs AI can take on
What Westward builds for this
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