AI receptionist for barbershops
An AI receptionist for a barbershop answers calls and texts while every barber is mid-cut, gives hours and prices, tells walk-ins how long the wait is, and books appointments with the barber the customer asks for. It passes anything unusual to a person. Westward builds it around your chairs, your services and how you handle walk-ins.
Talk through your shop with the person who builds it
A free 30-minute call. You leave knowing which part of your barbershop to hand to AI first, what we would build, and roughly how long it takes.
The same five questions all day
Are you open? How much is a fade? Do you take walk-ins? Is there a wait? Can I book with Marcus? Each one stops a barber mid-cut or goes unanswered.
Walk-ins and appointments together
Many shops run both. The assistant needs to know how many chairs are held for appointments, so it does not promise a walk-in a spot that is already taken.
Know when to stop
A complaint, a group booking for a wedding party, or a request for a custom service goes to the owner. The assistant says someone will reply and passes on the details.
Picture this
Examples of what it can look like. Illustrations, not clients.
A text arrives at noon: “How long is the wait?” The assistant replies with the current wait, based on the list, and offers to hold a spot.
A dad wants three kids’ cuts on Saturday morning. The assistant finds back-to-back openings with the right barber.
A groom asks about a party of six. The assistant takes the details and flags the owner.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your shop with the person who builds it
A free 30-minute call. You leave knowing which part of your barbershop to hand to AI first, what we would build, and roughly how long it takes.
Questions
Will it handle my walk-in list?
If the list lives in a tool the assistant can read, yes. Otherwise we can build a simple one.
What about calls?
It can answer calls or send missed calls an automatic text, depending on what you prefer.
More jobs AI can take on
What Westward builds for this
Never miss a call: the same job in similar businesses