AI by industry · Solar installers
AI receptionist for solar installers
A solar company’s phone gets three kinds of calls: new homeowners shopping, existing customers asking about a project, and people who want service on a system already installed. An AI receptionist can answer all three, ask the right questions of each, and get the call to the right person with notes attached.
Talk through your solar company with the person who builds it
A free 30-minute call. You leave knowing which part of your solar installation company to hand to AI first, what we would build, and roughly how long it takes.
New callers get qualifying questions
Does the caller own the home? Roughly when did they put on the roof? Do they have the electric bill handy? Are they thinking about a battery? These are basics that decide whether a visit makes sense.
The AI asks them conversationally and passes the answers to your sales rep.
Existing customers need different answers
Someone mid-project wants to know whether the permit cleared or when the crew arrives. Someone with a finished system sees an error light and is anxious.
The AI can take the details and route them to the project manager or service team, and tell the caller what happens next without guessing.
What it should not do
It should not quote savings or give electrical advice. Those belong to a person who has looked at the home.
Picture this
Examples of what it can look like. Illustrations, not clients.
A caller says they are a renter. The AI politely notes that solar usually requires owning the home, offers to take their details for later, and does not waste a rep’s time.
A customer with a finished system reports a blinking light on the inverter. The call goes to service with the model details they read out.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- OSHA: construction safety: Federal safety rules for job sites.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your solar company with the person who builds it
A free 30-minute call. You leave knowing which part of your solar installation company to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can it book a site visit?
Yes, if you give it the rules for who can visit and when. A person can confirm each visit.
What about leads that come at night?
It answers any hour, collects the details and puts them in your queue for the morning.
What if the caller wants a price?
Tell the AI to say that pricing depends on the home and that a rep will go through it after a roof and bill review.
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