AI receptionist for golf courses
An AI receptionist answers your pro shop line when staff are busy with golfers at the counter. It can tell callers whether the course is open, whether carts are on paths only, and how to ask about an outing, then pass real requests to a person. It works from notes you control, so it never guesses at your rules.
Talk through your course with the person who builds it
A free 30-minute call. You leave knowing which part of your golf course to hand to AI first, what we would build, and roughly how long it takes.
What callers actually ask
Most pro shop calls are small: course conditions, range hours, guest policy, whether a tee time is open, whether the restaurant is serving. They are fair questions, and they interrupt check-in.
An AI receptionist handles those from a short set of answers you keep up to date, like a daily conditions note.
What it should hand to a person
Anything about a complaint, a refund, an injury, a member account or a big event goes to a human with a short summary. It should say plainly that it is an automated assistant.
The same rule covers pricing. If you have not given it a rate, it should not quote one.
Picture this
Examples of what it can look like. Illustrations, not clients.
It is 7:15 AM and three carts are lined up at the counter. The phone rings; the caller hears that the front nine is cart path only and the range opens at eight.
A caller wants a quote for a charity tournament. The assistant collects the date, player count and contact info and leaves a note for the GM.
After closing, someone asks if the grill is open Sunday. They get your posted hours.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- ADA.gov: introduction to the ADA: Accessibility duties for businesses open to the public.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your course with the person who builds it
A free 30-minute call. You leave knowing which part of your golf course to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can it take tee time bookings?
Only if it is connected to your booking process. Otherwise it points callers to the way you already book and takes a message.
What if it does not know the answer?
It says so, takes a name and number, and passes it to staff.
Can golfers talk to a person?
Yes. It offers to connect them or take a message at any point.
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