AI by industry · Personal trainers
AI receptionist for personal trainers
A solo trainer has no front desk, so calls and texts during a session go unanswered. An AI receptionist answers them for you: it explains your services, books a consult in your real calendar, and handles reschedules within your rules. Anything about pain, injury or medical history goes to you.
Talk through your training business with the person who builds it
A free 30-minute call. You leave knowing which part of your personal trainer to hand to AI first, what we would build, and roughly how long it takes.
You cannot answer mid-set
It is rude to check your phone with a client under a barbell, and you should not. But the person calling is deciding whether to hire you right now.
An assistant that picks up, asks what they want to work on and offers a consult time keeps that lead warm.
What it should leave to you
It should not recommend exercises or comment on injuries. If someone says their knee hurts, it should take the note and tell them you will follow up, and suggest they ask their doctor when appropriate.
It should also never guess at your prices or policies. It uses what you give it.
Picture this
Examples of what it can look like. Illustrations, not clients.
You are mid-session when a number you do not know calls. The AI answers, learns the person wants to start strength training, and books a consult for Thursday.
A client texts that she is stuck in traffic. The assistant offers two ways to shift her time and updates your calendar once she picks.
A message arrives about a shoulder injury. You get an alert with the details and call back after your session.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- ADA.gov: introduction to the ADA: Accessibility duties for businesses open to the public.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your training business with the person who builds it
A free 30-minute call. You leave knowing which part of your personal trainer to hand to AI first, what we would build, and roughly how long it takes.
Questions
Does it use my phone number?
It can answer on your existing number or a separate one, depending on what you prefer.
Can it quote my rates?
Yes, from what you write down. If a rate changes, you update it in one place.
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What Westward builds for this
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