Online booking and waitlists for barbershops
The hard part of barbershop booking is mixing appointments and walk-ins without double-booking a chair. AI keeps a live list, books by barber and by service length, texts people when their turn is near, and offers a no-show’s slot to the next person waiting. Westward builds it around how your shop runs.
Talk through your shop with the person who builds it
A free 30-minute call. You leave knowing which part of your barbershop to hand to AI first, what we would build, and roughly how long it takes.
One list for both
When appointments and walk-ins live in different places, someone gets bumped. A single view shows who is next for each barber and how long the wait is.
Text me when it is close
A walk-in who knows he will be up in a little while can grab a coffee instead of crowding the door. A text when his turn is near makes the waiting room feel less like a waiting room.
No-shows and late arrivals
Set a grace period and a clear policy. If someone is late, his slot can go to the next person, and he gets a link to rebook, without anyone arguing at the door.
Picture this
Examples of what it can look like. Illustrations, not clients.
A guy joins the list from the parking lot. His barber is running behind, so he gets a text when there are two ahead of him.
Someone books a cut and a beard trim and is given a longer slot automatically.
A no-show at 4 pm frees the chair, and the next person on the list is texted.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your shop with the person who builds it
A free 30-minute call. You leave knowing which part of your barbershop to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can customers pick their barber?
Yes. Each barber has their own services, hours and openings.
Does it handle chair renters?
It can keep each person’s book and rules separate.
More jobs AI can take on
What Westward builds for this
Booking and scheduling: the same job in similar businesses