Online booking for pet groomers with AI
Grooming appointments are not equal slots. A small short-coated dog and a large matted one need very different time. AI booking can ask the right questions, size the appointment to the dog, check vaccine status and fill cancellations from a waitlist.
Talk through your grooming shop with the person who builds it
A free 30-minute call. You leave knowing which part of your pet groomer to hand to AI first, what we would build, and roughly how long it takes.
Time that matches the dog
Breed, size, coat and add-ons such as nails or teeth brushing all change the length. The booking flow should ask and then hold the right block with the right groomer or bather.
If a dog turns out to need more time on the day, a person can adjust the schedule and notify the owner.
Fewer gaps, fewer surprises
When someone cancels, the waitlist gets a message and the first yes takes the slot. Drop-off windows and pickup estimates go out automatically.
Your no-show and late policy appears in the confirmation so nobody is caught off guard.
Handle the day’s changes
Dogs run late, owners run late and some jobs take longer than planned. A system that updates the pickup estimate and tells the next owner prevents a pile-up at the front. It also logs when a groom ran long, so you price it right next time.
Picture this
Examples of what it can look like. Illustrations, not clients.
An owner picks a large double-coated breed with a de-shed add-on. The flow offers only the longer slots.
A client cancels the morning of. Three people on the waitlist get a text and the first to reply gets the spot.
A new client tries to book without a vaccine record. The system asks for it before confirming.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your grooming shop with the person who builds it
A free 30-minute call. You leave knowing which part of your pet groomer to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can groomers have different calendars?
Yes. Each groomer can have their own hours, specialties and dogs they will not take.
What about mobile grooming?
Booking can also account for travel between stops, so appointments are grouped by area.
Can clients book add-ons?
Yes. Add-ons such as nail grinding, teeth brushing or a spa treatment can be options, with the time added automatically.
More jobs AI can take on
What Westward builds for this
Booking and scheduling: the same job in similar businesses