AI by industry · Car dealerships
Get more reviews for your car dealership with AI
A dealership gets more reviews by asking at the right moment: at delivery for sales and at pickup for service. AI drafts a short, friendly request and sends it with a direct link to your review page. You ask every customer the same way, and you reply to the critical reviews yourself or with a person’s approval.
Talk through your dealership with the person who builds it
A free 30-minute call. You leave knowing which part of your car dealership to hand to AI first, what we would build, and roughly how long it takes.
Ask when the customer is happiest
The best moment for a sales review is the day the buyer drives off. For service, it is when the car is clean and the bill is understood. A text with one tap to your profile beats a card handed over at the desk.
Keep the process fair
Ask every customer, not only the ones who seem pleased. Platforms discourage filtering out unhappy people, and incentives for reviews can break their rules. Keep it simple and honest.
AI can help draft replies. A calm answer to a bad review, written by a person who reads it first, shows future buyers how you treat people.
Service customers count too
Most people visit the service lane more often than the showroom, so that is where many reviews can come from. Ask when the customer picks up a finished car, mention the advisor by name, and pass praise back to the technician. A review that names a person tells a future customer who to ask for.
Picture this
Examples of what it can look like. Illustrations, not clients.
A buyer picks up a used truck at 4 p.m. At 6 p.m. a short text thanks them by name and links to the review form.
A customer leaves a three-star review about a long wait. A reply drafted for the service manager acknowledges it and invites a call.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“It is an unfair or deceptive act or practice and a violation of this part for a business to write, create, or sell a consumer review”
Sources
- 16 CFR Part 465 (FTC rule on reviews and testimonials): The ban on fake, bought or suppressed reviews.
- 16 CFR Part 455 (FTC Used Car Rule): The Buyers Guide rule for used vehicle sales.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your dealership with the person who builds it
A free 30-minute call. You leave knowing which part of your car dealership to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can I offer a gift for a review?
Check the review platform’s rules first. Many forbid rewards in exchange for reviews, so we keep requests plain.
Should AI reply to reviews on its own?
We suggest drafts that a person approves. Reviews are public and a tone mistake is costly.
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