AI receptionist for architecture firms
An AI receptionist for an architecture firm answers calls when you are on a site visit or in a meeting, finds out whether the caller is a new project inquiry, a contractor with a question or a vendor, and sends you a short summary. It does not quote fees or answer code questions. A person calls back on anything that matters.
Talk through your firm with the person who builds it
A free 30-minute call. You leave knowing which part of your architect to hand to AI first, what we would build, and roughly how long it takes.
Calls an architect actually gets
A homeowner asks if you take small jobs. A contractor needs a detail on a project already under construction. A plans examiner has a question. A salesperson wants five minutes. These deserve very different handling.
The receptionist asks a few plain questions and sorts them. Live-project calls from contractors and consultants can be flagged for the same day.
What it asks a new inquiry
The project address or neighborhood, what they want to do, whether they own the property, whether drawings or a survey exist, and when they hope to start. You see the answers before you call back.
What it should never do
It should not promise a fee, a schedule, or that something will pass plan check. If a caller asks, it says a person will follow up. Anything a client hears from the firm should stay accurate.
Picture this
Examples of what it can look like. Illustrations, not clients.
You are at a framing walk-through when a homeowner calls about a bathroom addition. The receptionist gets the address, notes that they own the home, and books a callback for the afternoon.
A contractor calls about a window detail on a job in construction. The call is marked urgent and texted to you with the project name.
A vendor selling drafting software gets a polite answer and no interruption to your day.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
- NIST AI Risk Management Framework: The U.S. standards body’s framework for using AI responsibly.
Talk through your firm with the person who builds it
A free 30-minute call. You leave knowing which part of your architect to hand to AI first, what we would build, and roughly how long it takes.
Questions
Will callers know it is not a person?
It should say it is an automated assistant for the firm. Being upfront builds trust and keeps you on the right side of disclosure expectations.
Can it take messages for specific projects?
Yes. It can be told your active project names and who to alert for each.
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