AI by industry · Immigration lawyers
Client follow up for immigration lawyers with AI
Immigration follow up is mostly about missing papers, upcoming dates and anxious clients asking what is happening. AI can send reminders for documents and appointments, draft plain-language status updates in the client’s language, and nudge people who had a consult but have not yet hired. Staff approve anything about a case.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your immigration law practice to hand to AI first, what we would build, and roughly how long it takes.
Documents and appointments
Biometrics appointments, interviews and hearings are not optional, and a missed date can have serious results. Reminders by text or email, sent with the client’s permission, back up what the attorney has told them.
The same goes for documents, such as translations, tax records or proof of relationship. A clear list with a date helps.
Updates that reduce worry
A case may sit with an agency for a long time. Clients call because they do not know what is happening. A regular note, even to say nothing has changed, cuts those calls.
Have someone who reads the language review each draft, and avoid predicting timelines or outcomes.
Never leave a client guessing
If nothing has happened, say so. A regular note that a case is pending, with the next expected step, is better than silence. Avoid predicting when an agency will act, since no one can know.
Picture this
Examples of what it can look like. Illustrations, not clients.
A client has a biometrics appointment next week. A reminder goes out in their language with the address and what to bring.
A consult ended without a decision. A short, kind note summarizes next steps and invites questions.
A request for evidence arrives. The team sees the response deadline and checklist of what the client must send.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“header information that is materially false or materially misleading.”
Sources
- 15 U.S.C. § 7704 (CAN-SPAM Act): Rules for commercial email: honest headers, opt-out, address.
- ABA Model Rule 1.6: Confidentiality of Information: The model ethics rule on protecting client information.
- NIST AI Risk Management Framework: The U.S. standards body’s framework for using AI responsibly.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your practice with the person who builds it
A free 30-minute call. You leave knowing which part of your immigration law practice to hand to AI first, what we would build, and roughly how long it takes.
Questions
Can it message through WhatsApp or text?
It can, if the client has agreed to that channel and you are comfortable with the privacy of it. Keep details brief.
Who sets the dates?
A person. Reminders only repeat dates the attorney has confirmed.
Can it follow up with prospects?
Yes, with a friendly message after a consult. Keep it short and respect any request to stop.
More jobs AI can take on
What Westward builds for this
Follow up automatically: the same job in similar businesses