AI receptionist for event venues
An AI receptionist for an event venue answers calls while your team is setting up or hosting an event. It checks whether a date is open, explains capacity and what is included, and books a tour. Pricing exceptions and anything unusual go to a manager with a short note.
Talk through your venue with the person who builds it
A free 30-minute call. You leave knowing which part of your event venue to hand to AI first, what we would build, and roughly how long it takes.
The phone rings loudest on event days
On a Saturday, your staff is running an event, not the phone. Prospective clients often call on weekends, because that is when they have time. A receptionist that picks up turns those calls into tours.
What it can tell callers
From your own information it can state which dates are open, the room capacities, hours, parking, whether outside catering is allowed and what the noise curfew is. It records the event type, guest count and a callback number.
It can also handle the small calls that interrupt your day: delivery windows, vendor load-in questions and directions.
Handoff rules
Negotiating a price, waiving a rule or promising a date on hold goes to a person. We write those lines down with you at the start.
Picture this
Examples of what it can look like. Illustrations, not clients.
A caller asks if the ballroom is free on the third Saturday in October. The assistant checks and offers a tour on Tuesday.
A DJ calls asking about load-in. The assistant gives the dock hours and gate code process from your notes.
A caller asks if a band is allowed. The assistant says your sound policy and offers to have a manager follow up.
The rules that apply, in their own words
“unfair or deceptive acts or practices in or affecting commerce, are hereby declared unlawful.”
“other than a call made for emergency purposes or made with the prior express consent of the called party”
Sources
- 47 U.S.C. § 227 (TCPA): Consent rules for automated calls, prerecorded voices and texts.
- ADA.gov: introduction to the ADA: Accessibility duties for businesses open to the public.
- SBA: stay legally compliant: The Small Business Administration’s checklist for licenses, taxes and rules.
- 15 U.S.C. § 45 (FTC Act, Section 5): The federal ban on unfair or deceptive business practices, ads included.
Talk through your venue with the person who builds it
A free 30-minute call. You leave knowing which part of your event venue to hand to AI first, what we would build, and roughly how long it takes.
Questions
Does it know our house rules?
It knows what you tell it. We write your rules in plain language and it answers from them.
What if a caller is upset?
It hands the call to a person quickly, with a note on what happened.
More jobs AI can take on
What Westward builds for this
Never miss a call: the same job in similar businesses